You should contact the Customer Services team at Lincolnshire County Council and they will help you think about what matters to you and what options you have, which might include completing a care assessment which might ultimately lead to a Direct Payment and a Virtual Wallet. Contact details below.
VW in My Area
Virtual Wallet in Lincolnshire
Virtual Wallet with Lincolnshire County Council
Lincolnshire County Council have ambitions to increase the number of individuals who are actively involved in the management of their own direct payment. Virtual Wallet is one of the tools they are using to achieve this.
Anyone who receives a direct payment from Lincolnshire County Council is eligible to use Virtual Wallet. If you have direct payment and would like to use Virtual Wallet - there is more information on how you can do this under our FAQ's section.
Watch our short video to learn more about how Virtual Wallet could support you.
Virtual Wallet tutorial
Step through our tutorial to understand more about how Virtual Wallet can help you manage your direct payment.
Virtual Wallet resources
Visit our resources page to view our ‘how to guides’ and find more information about direct payments and self directed support from a variety of sources.
Direct Payments in Lincolnshire
Follow the below link to visit Lincolnshire County Council's own website and learn more about their direct payments process.
Frequently Asked Questions
You should speak to your social worker, your contact at Penderels Trust or the Virtual Wallet support team, contact details below.
You should contact the Virtual Wallet support team, contact details below.
You should contact the Virtual Wallet support team, contact details below.
Contact details
Customer Services, Lincolnshire County Council
Email: customer_services@lincolnshire.gov.uk
Phone: 01522 782155
Direct Payment Support Services, Penderels Trust
Email: lincolnshire@penderelstrust.org.uk
Phone: 01526 833 803
Virtual Wallet Support Team
Email: info@myvirtualwallet.co.uk
Phone: 03300 582692