You should contact the Virtual Wallet support team, contact details below.
Virtual Wallet in Essex
Virtual Wallet tutorial
Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal care funding.
Virtual Wallet resources
Visit our resources page to view our ‘how to guides’ and find more information about personal budgets from a variety of sources.
Direct payments in Essex
Follow the below link to visit Essex County Council's own website and learn more about their Direct Payments.
Frequently Asked Questions
You should contact the Virtual Wallet support team, contact details below.
Contact details
Adult Social Care
Email: socialcaredirect@essex.gov.uk
Phone: 0345 603 7630 or 0345 758 5592
Monday to Friday 08:45am -5:00pm
Out of Hours: 0345 606 1212
SEND Information, Advice and Support Service (SEND IAS)
Email: send.iass@essex.gov.uk
Phone: 01245 204338
Virtual Wallet Support Team
Email: info@myvirtualwallet.co.uk
Phone: 03300 582692